[bugs] [site - Support #1265] (New) A hung printer

[illumos bugs]

Issue #1265 has been reported by Jan Middleton.

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Support #1265: A hung printer
https://www.illumos.org/issues/1265

Author: Jan Middleton
Status: New
Priority: Normal
Assignee: 
Category: 
Target version: 
Tags: needs-triage


I was in the process of printing various medical research abstracts & apparently something got hung up (my printer status says file sent to printer,waiting for printer to finish).  When I check the printer status in the terminal window using the script my husband gave me, the last line reads: usr/lib/cups/bin/cancel: purge-jobs failed: forbidden

My husband set our computers up w/Linux.  He passed away last month, so I do not know how to get my printer working again.  Can someone help me? Have spent 1 1/2 hours cruising around to see if I could find something that might be of help, but haven't been able to fix this problem.


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